Strategic Planning – Implemented new European ERDC Urban II regeneration business plan; Quality – Led on successful implementation of Ofsted registration; Finance – Redesigned financial reporting mechanism and revised financial procedures; Funding – Authored new Revenue and Capital Fundraising Strategies, successful Community Fund and NDC bids, fundraising training; Policy – Wrote new operational policies including Child Protection, Play Policies; Training – Championed and implemented new staff training programme for NVQ2; HR – reviewed and re-wrote HR policies & managers’ JDs, introduced staff database; Services – Introduced new activity-recording system and led on service monitoring; Partnerships – Developed new partnerships including with Clapham Park NDC; PR – press releases, media handling, various published articles; Awards – Oasis was awarded “Our Heroes” runners-up 2004; all whilst employed as the organisation’s first Director.